Common Misconceptions About Towing Companies In Edmonton

Home / Blogs
Common Misconceptions About Towing Companies In Edmonton

There are a number of common misconceptions or myths people often associate with towing companies. Surprisingly, one of the common myths is that tow truck companies take advantage of certain situations. Just imagine a situation where a person parks his or her car on illegal property, and the property owner calls a towing company to impound the car. In this situation, the tow truck company shouldn’t be blamed for their actions.

Contrary to what most Canadians think, tow truck operators make life easier in a number of ways. For example, when it comes to emergency roadside situations, towing services can be very helpful. Let’s take a look at some of the common misconceptions about towing companies:

Towing companies don’t operate 24/7

While some companies don’t provide services at night, there are contractors who provide emergency services no matter the time, day or night. If you need a tow truck operator at night in an emergency situation, you can’t just sit and wait for the morning. To resolve this problem, companies like Action Towing do provide 24/7 emergency services in Edmonton.

Too expensive

Tow truck services are certainly more expensive than cab services. Tow truck operations are expensive as they involve heavy equipment and skilled labor. An average customer doesn’t take into account the expenses of performing a safe and secure hauling process. It takes powerful tow trucks, skills, care, and equipment to transport an expensive object from one point to another, or recover and tow a vehicle where it needs to go.

However, there are fraudulent contractors that can rob you of your money. It’s advisable to hire a reputable company for your project so that you can save money, time, and inconvenience. Don’t risk your car or public safety by hauling your car without professional knowledge or equipment.

Towing is all they offer

Another common misconception is that these companies only offer towing services. This can be true in some cases. However, towing companies also provide a range of roadside assistance services like boosting, lockout, flat tire, and fuel delivery. An expert tow operator might also help you with some minor mechanical issues in case your car breaks down in the middle of the road. Action Towing offers a range of roadside assistance services in Edmonton and throughout Alberta.

Tow trucks take too long to arrive

A reliable towing company will always reach the vehicle in need on time and with the right equipment. Most people think it’s useless to call a tow truck company because they will take forever to arrive. While a tow truck can take a few minutes to arrive at the spot depending on the distance, it’s better if you ask the contractor about the expected arrival time. Bad weather or hazardous driving conditions may make it difficult for someone to arrive on time, a good tow truck company will take half an hour or less to arrive.

About Action Towing

At Action Towing, we build our reputation around excellent customer service. Our customers know that we never fail to deliver prompt, affordable roadside services. Contact us for more information!

RECENT BLOGS

A place to come for news and updates about our services, our equipment, careers,
what we’ve been up to lately.

December 22, 2025

Construction projects in Edmonton run on tight schedules, strict budgets, and short seasonal windows. One broken excavator or stalled loader can bring an entire site to a standstill. Between Alberta’s harsh winters, muddy spring thaws, and the city’s busy construction scene, downtime quickly turns costly. That’s where heavy equipment towing comes in. When machinery fails,… Continue reading The Role of Heavy Equipment Towing in Emergency Construction Response

December 16, 2025

When a fully loaded transport truck loses control on Alberta’s highway, the situation can quickly turn critical. Commercial vehicles carry tons of cargo, and recovering them safely takes more than just brute strength. It takes planning, precision, and highly trained professionals who know exactly what they’re doing. Heavy-duty vehicle recovery is one of the most… Continue reading Top 5 Challenges in Heavy-Duty Vehicle Recovery (and How To Solve Them)

December 11, 2025

In Edmonton’s competitive business environment, companies depend on their fleets, equipment, and transport systems running without interruption. A single breakdown on an icy highway or a stalled truck at a busy worksite can lead to costly delays. That is why many organizations partner with commercial towing providers in Edmonton. This blog explains how 24/7 commercial… Continue reading How Edmonton Businesses Can Reduce Downtime With Commercial Towing Services

GIVE US A CALL FOR QUICK VEHICLE
RECOVERY AND ROADSIDE ASSISTANCE