Home / Blogs

Getting Towed For The First Time? Here Is What You Need To Know

Getting Towed For The First Time? Here Is What You Need To Know

Towing companies are your savior when your car breaks down suddenly, and you can find no help. Imagine being stranded on a deserted road for hours until it begins to get dark? That too, in an unknown location. But, thankfully, towing companies are there to get you out of similar unprecedented situations.

While many towing companies are honest and charge reasonably from their customers, there are still companies out there that will charge ridiculously high costs for their services. It can be daunting if you have never hired a towing service, or your vehicle is being towed for the first time. Therefore, having a know-how of how towing works is important to make an informed decision.

This blog post details some points you can keep in mind before hiring a towing service.

Call Your Insurance Company

If you don’t know what to do after your car breaks down, you can contact your insurance company to guide you through the process. Your insurer can explain what services are compatible with your insurance plan, to give you a headstart. Moreover, they can also suggest and give you a contact number of a towing company or a mechanic nearby with a good reputation.

Find Out Whether You Really Want To Tow

Sometimes, the problem is not as bad as it might seem. There is a chance of driving your car instead of towing. Check everything before calling a towing service and determine whether you need it or not. Moreover, you can also call a roadside assistance company to help with your situation. They might help you fix the minor issues in your car and help you get it back on the road.

Know Your Exact Location

Knowing the exact location of your incident is important to tell your towing company. If you don’t know your location, you can use GPS and send the pinned location to your company. However, if, for some reason, you can’t use GPS, tell them which road you are on and the nearest landmarks so they will have an idea of your location.

Wait Safely

Towing companies swifty act to help you, however, depending on how far away their head office is, the aid vehicle will take some time to reach your location and tow your car. In the meantime, you should remain safe in your car, keep your windows up, and beware of your surroundings. Keep your friends and family updated about you too.

Prepare Your Vehicle

Is there anything you can do to hasten the process? If so, do that. Remove all your valuable items from your car and close all windows. Take out any important documents, if any, and keep them with you. Moreover, you should take a photo of your car as a record if it is damaged during towing.

Check If The Towing Company Is The One You Called

Beware of any scam towing company arriving to help you. Don’t take services from anyone other than the company you called for help. They are often scammers and prey on people stuck on the road. However, not all towing companies are a scam, and you can do some quick research before getting services from a company.

Keep The receipts

Now that a towing company has towed your car, keep any receipts given by them secured with you. You will need those when you go to your insurer for reimbursement.

Final Thoughts

Towing your car after its unexpected breakdown can be a new experience for you that demands some knowledge about towing. Call a professional towing company to ease the process of having your vehicle towed.

About Action Towing

Action Towing is one of the most trusted towing companies in Edmonton, offering towing and many other roadside assistance services. If you want quick and affordable towing solutions, contact us here.


A place to come for news and updates about our services, our equipment, careers,
what we’ve been up to lately.

September 22, 2023

In today’s fast-paced world, where we heavily rely on vehicles for our daily transportation needs, the last thing anyone wants is to be stranded due to a dead car battery. Vehicle battery drains can catch us off guard and disrupt our plans, but fortunately, there are services available from reliable towing companies to help us… Continue reading Understanding Vehicle Battery Drains & Boosting Services

September 18, 2023

Finding the right auto scrap removal service becomes important when you’re ready to part ways with your old or damaged vehicle. It’s not just about saying goodbye to your car; it also affects the environment and your wallet. But with so many options out there, it can be a bit overwhelming to figure out which… Continue reading Choosing The Right Auto Scrap Removal Service: Key Considerations

September 14, 2023

Luxury cars are more than just vehicles; they’re a symbol of elegance, sophistication, and high performance. If you’re a proud owner of a luxury car, you understand the meticulous care and attention these automobiles require. From their exquisite design to their powerful engines, luxury cars demand specialized handling in every aspect – including towing. In… Continue reading Why Should You Choose Flatbed Towing For Luxury Cars?