Towing companies are your savior when your car breaks down suddenly, and you can find no help. Imagine being stranded on a deserted road for hours until it begins to get dark? That too, in an unknown location. But, thankfully, towing companies are there to get you out of similar unprecedented situations.
While many towing companies are honest and charge reasonably from their customers, there are still companies out there that will charge ridiculously high costs for their services. It can be daunting if you have never hired a towing service, or your vehicle is being towed for the first time. Therefore, having a know-how of how towing works is important to make an informed decision.
This blog post details some points you can keep in mind before hiring a towing service.
Call Your Insurance Company
If you don’t know what to do after your car breaks down, you can contact your insurance company to guide you through the process. Your insurer can explain what services are compatible with your insurance plan, to give you a headstart. Moreover, they can also suggest and give you a contact number of a towing company or a mechanic nearby with a good reputation.
Find Out Whether You Really Want To Tow
Sometimes, the problem is not as bad as it might seem. There is a chance of driving your car instead of towing. Check everything before calling a towing service and determine whether you need it or not. Moreover, you can also call a roadside assistance company to help with your situation. They might help you fix the minor issues in your car and help you get it back on the road.
Know Your Exact Location
Knowing the exact location of your incident is important to tell your towing company. If you don’t know your location, you can use GPS and send the pinned location to your company. However, if, for some reason, you can’t use GPS, tell them which road you are on and the nearest landmarks so they will have an idea of your location.
Towing companies swifty act to help you, however, depending on how far away their head office is, the aid vehicle will take some time to reach your location and tow your car. In the meantime, you should remain safe in your car, keep your windows up, and beware of your surroundings. Keep your friends and family updated about you too.
Prepare Your Vehicle
Is there anything you can do to hasten the process? If so, do that. Remove all your valuable items from your car and close all windows. Take out any important documents, if any, and keep them with you. Moreover, you should take a photo of your car as a record if it is damaged during towing.
Check If The Towing Company Is The One You Called
Beware of any scam towing company arriving to help you. Don’t take services from anyone other than the company you called for help. They are often scammers and prey on people stuck on the road. However, not all towing companies are a scam, and you can do some quick research before getting services from a company.
Keep The receipts
Now that a towing company has towed your car, keep any receipts given by them secured with you. You will need those when you go to your insurer for reimbursement.
Towing your car after its unexpected breakdown can be a new experience for you that demands some knowledge about towing. Call a professional towing company to ease the process of having your vehicle towed.