Home / Blogs

What Kind Of Tow Truck Service Do I Need?

What Kind Of Tow Truck Service Do I Need?

If you ever find yourself in a situation where you need a tow service, make sure to look for an experienced tow company that at least provides citywide towing services. However, before starting your search for the best towing company in your area, you should decide which type of towing service best fits your situation.

There are numerous types of tow trucks used in different situations for different types of materials and vehicles. When you call a professional towing company, they may ask you about your situation and send you the appropriate tow truck. But, still knowing what you need can save you a lot of time. Moreover, sometimes towing companies may just send the next available tow truck unless you specify your needs. So, knowing your requirements is never a bad idea and at times may pay off.

This blog post explains some of the common towing services you may need to know in order to get the right towing vehicle you need in various situations.

Hook And Chain Tow

As the name suggests this truck uses a long retractable chain with a hook attached at one end of it. The hook is tied on the bottom of either the front or back of the vehicle that needs to be towed. By doing so, the one end of the vehicle is lifted up and the other is still in contact with the ground and the car is pulled on the wheels that are on the ground.

The hook and chain towing method put a lot of pressure on the wheels that are in contact with the ground and can result in structural damage, worn out parts, scratches, and broken pieces. Therefore, this type of towing is only suitable in situations where extra damage is not a problem. For example, if the car is being towed to the junkyard or to the shop to be used for parts.

Wheel Lift Tow Trucks

This towing method works on a similar principle as the hook and chain method. However, instead of a hook, a metal yoke is placed under the driving wheels of the vehicle and then lifted up. In this approach, no pressure is applied on the wheels or parts of the vehicle.

Integrated Tow Trucks

These are used when a heavy-duty vehicle such as a rig or a bus needs to be towed. This has an extra axle attached to it, designed to provide extra safety and stability.

Flatbed Towing Services

This is the most widely used type of towing service across Edmonton. A flatbed tow truck has a flat bed-like empty space in the back which is operated by hydraulics. If the vehicle is still in working condition it can be driven up onto the bed.

Otherwise, the truck is designed to pull the vehicles on its own as long as the vehicle can be set in neutral. In short, when using a flatbed tow truck, the vehicle is not in any contact with the road, making it the safest option in many situations.

Flatbed towing might be the best towing method for cars that experienced an unexpected mechanical fault during a drive, vehicles that got into an accident, or simply for transporting a car from one place to another when the driver is not in the state to drive it.

Situation Where Flatbed Towing Is Best

Flatbed towing might be the best option in the following situations

  • You have a low profile vehicle and pulling it with a dolly might scrape the bottom.
  • The pulled vehicle completely supports an all-wheel drive and pulling it on two will damage the body and engine.
  • The towed vehicle is over the weight limit a dolly can handle.
  • The car has wheel damage.
  • The towed car is vintage or of high value and you cannot afford even minor damage.
  • The towing distance is long and having the car or vehicle towed on two wheels will wear it out.

About Us

Action Towing is a reputed towing company in Edmonton. We provide quality and safe towing services to our clients while using a variety of our up-to-date tow trucks. If you are looking for a trusted towing company to deal with your valued vehicle, contact us now to avail our 24/7 service.


A place to come for news and updates about our services, our equipment, careers,
what we’ve been up to lately.

February 23, 2024

Safety is the cornerstone upon which the towing industry rests, as operators routinely face unpredictable and hazardous situations. In an industry that works hand-in-hand with crisis scenarios, the onus of safety transcends beyond the mere protection of the tow truck operators. It includes the well-being of stranded motorists and bystanders and the integrity of the… Continue reading Safety First: Protocols And Procedures In Emergency Towing Services

February 22, 2024

If you own a specialty vehicle, such as a classic car, a sports car, a motorcycle, or a recreational vehicle, you know how important it is to keep it in good condition. Additionally, it gets stressful when you need to transport it from one place to another, especially if it breaks down or gets involved… Continue reading Specialty Vehicles And Flatbed Towing: Considerations And Solutions

February 15, 2024

In the world of towing, various types of equipment serve the purpose of safely and efficiently transporting vehicles from one place to another. Among the diverse array of towing vehicles, the tilt deck tow truck stands out as a versatile and specialized option. In this blog post, we will delve into the realm of towing… Continue reading The Types Of Towing Equipment: What Sets A Tilt Deck Tow Truck Apart?