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Towing VS Roadside Assistance Services


The terms roadside assistance and towing services are typically used interchangeably by a lot of people. This is because the goal of both of these services is to help you when your vehicle is stuck in a difficult situation.

A reliable towing company is one that offers both professional towing and roadside assistance services to provide the necessary help in emergency situations.

However, there are some significant differences between roadside assistance and towing services. In this blog post, you will learn the difference, so keep reading.

What Are Towing Services?

The term ‘towing’ means transporting a car from one place to another. Different types of tow trucks, such as flatbed or wheel lift tow trucks, are used for towing purposes. There are many situations in which you might have to tow your vehicle, such as when it gets immobilized. However, towing can also be needed in situations when your vehicle is running properly but stuck in a difficult situation.

In simpler terms, towing services become necessary when a driver is not able to move a vehicle. It is important to note that towing companies include roadside assistance packages as part of their towing services. Generally, you can find both of these services at an experienced and well-established towing company like Action Towing.

Also Read: 7 Situations When A Professional Towing Company Can Help You When Stuck On The Highway

When Does A Vehicle Need To Get Towed?

There are many situations in which towing a vehicle becomes necessary. The most common attribute of all of these situations is that your vehicle might not be starting in the first place. You are likely to see this kind of issue even more during the winter as the vehicle engine tends to freeze up during extreme weather.

Moreover, if your vehicle is acting as a traffic hazard and blocking the way, it will likely be towed by a government towing agency. Various other situations, such as accidents and getting stuck in a difficult condition, might require you to hire professional towing services.

What Is Roadside Assistance?

As the name suggests, roadside assistance is all about helping drivers in getting out of challenging situations. For instance, if your vehicle breaks down in the middle of the road, you will need roadside assistance. Expert car technicians will reach you and provide quick fixes to ensure you can go to your destination or take the vehicle to an auto repair shop.

Just like towing services, you can request professional roadside assistance services like vehicle recovery services in many situations in which you get stranded on the road. The company will ask you to explain your situation and send a roadside technician quickly to help you.

What Is Included In Roadside Assistance Services?

The exact package of roadside assistance services can greatly vary from company to company. Generally, it includes the following services:

Flat Tire Service

Having a flat tire can be very dangerous, but it is also extremely common. If you are facing this issue, you can hire roadside assistance services, so the mechanic can reach you and change the tire.

Battery And Fuel Service

It is common for vehicle batteries to die due to numerous factors. In such a situation, the battery needs to be recharged. A professional roadside technician can jump-start your car battery to ensure you can get back on the road safely.

Fuel Refill Services

It is also common for some drivers to forget about filling their gas tank. A professional towing and roadside assistance company can bring fuel to you to refuel your vehicle and get it started.

Winching And Lockout Services

If your vehicle has gotten stuck in mud or sand, you will need winching and extrication services to help you out. Roadside assistance and towing services overlap here as the goal of towing services is also to bring your vehicle out of difficult situations.

About Action Towing

Action Towing offers comprehensive towing and roadside assistance services. By relying on our team of professionals who use modern towing equipment and practices, you won’t have to worry about the technicalities of roadside assistance and towing.

We can help you in all types of challenging situations in which you might need the best roadside assistance or towing services. Contact us today to benefit from our reliable services in Edmonton.


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