Home / Blogs

Things To Do Before You Get Your Vehicle Towed

Things To Do Before You Get Your Vehicle Towed

If you just got into an accident and your vehicle is no longer safe to drive, then the best thing you can do for yourself and your car is to get it towed to the nearest repair shop. However, before the tow truck driver arrives, you should know what your rights are regarding towing and what you need to look out for.

Although most tow truck drivers are honest professionals, many are on a lookout for taking advantage of people who are pretty shaken up after the incident. Nevertheless, the good news is that you can always take some simple steps to avoid getting into trouble while having your vehicle towed.

Before you let anyone tow your car, follow these steps;

Determine If Your Vehicle Needs Towing

When you get into an accident, your first instinct may be to call a towing company and get yourself and your car to the repair shop as soon as possible. But, the reality is that you might be able to get your vehicle back on the road by getting roadside assistance only.

You can get roadside assistance for discounted prices or for free if you’re a member of any automobile association like CAA, or if your manufacturing warranty is still intact. However, it is essential to note that some roadside assistance companies don’t provide towing services after a collision. So, make sure you specify your situation and needs. At Action Towing, we provide quick and affordable roadside assistance as well as local and long-distance towing services.

Call Your Car Insurers

Calling your car insurers is a good idea even if it’s outside of business hours. Your insurance company can tell you precisely what you need to do next and what procedure you should follow to ensure your car’s safety. They can also advise you on reasonable towing rates, and may even recommend a trustworthy towing service in your location. In the best-case scenario, they’ll have one of their affiliated and preferred towing companies come pick up your damaged vehicle.

However, if you’re unable to get in touch with your insurance company right away, you can still have your car towed safely, by following the other steps in this list.

Prepare Your Vehicle For Towing

Once you have gotten in touch with a reliable towing company, and while you wait for the tow truck driver to arrive and retrieve your car, record the damage you see on the car and take detailed photos of it and the collision scene. You can use these photos to make sure the garage has repaired your vehicle well. The pictures will also come in handy when completing the insurance paperwork.

Also, take out any valuables and personal items from the car before finally handing over your vehicle to the tow truck driver.

Verify The Towing Representative Who Arrives

Verifying the towing rep who arrives is extremely necessary as many local tow truck drivers are already waiting on the side of the road and race to the occasion to try to get new business. Sometimes they will also try to persuade you to get your vehicle towed when it is still drivable. To avoid this from happening always make sure to get the relevant information from the towing company. If a tow truck seems to show up too quickly, and you didn’t call it, and you’re not sure if he is from a reputable company, then proceed with caution.

Read and Sign The Paperwork Carefully

The tow truck driver needs to provide you with an itemized invoice and not a blank contract. This way you’ll be sure of what they’re going to charge you to tow your vehicle to the location of your choice. Make sure that you only agree to pay to tow your vehicle and not to have your car repaired by a specific facility. Never sign a contract that doesn’t specify what you’re paying for and where your vehicle is being towed. Save the paperwork for later use.

About Action Towing

Action Towing is a well-known vehicle towing company based in Edmonton, Alberta. Visit our website to explore our expert towing services or contact us for quick roadside assistance.


A place to come for news and updates about our services, our equipment, careers,
what we’ve been up to lately.

May 24, 2024

When your vehicle breaks down unexpectedly on the side of the road, it can be a stressful and inconvenient situation. In these moments, finding a reliable towing company becomes paramount. However, amidst the urgency, it’s crucial to consider the risks associated with using an uninsured towing service. While it may seem like a quick fix,… Continue reading Don’t Risk It: The Consequences Of Using An Uninsured Towing Service

May 21, 2024

The bustling urban landscape of Edmonton poses unique challenges for heavy-duty towing operations. From narrow streets to congested traffic, towing companies face a myriad of obstacles when responding to emergencies or transport needs in the city. In this blog post, we delve into the intricacies of heavy-duty towing in Edmonton and how towing companies navigate… Continue reading Heavy-Duty Towing Challenges In Edmonton’s Urban Environment

May 17, 2024

Getting stranded on the side of the road with a disabled vehicle is a stressful experience, especially if it happens at night or in an unfamiliar area. Finding a reliable and professional towing company becomes crucial when a flat tire, dead battery, or mechanical issue leaves you immobile. This is where Action Towing comes in.… Continue reading Emergency Flatbed Towing Services In Edmonton: Your Reliable Solution